{"id":4015,"date":"2025-07-17T14:00:25","date_gmt":"2025-07-17T06:00:25","guid":{"rendered":"https:\/\/wahceyt.com\/?p=4015"},"modified":"2025-10-31T10:35:37","modified_gmt":"2025-10-31T02:35:37","slug":"faq","status":"publish","type":"post","link":"https:\/\/wahceyt.com\/?p=4015","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p><strong>1. What is your return policy?<\/strong><br>We offer a 30-day return policy for unworn dresses with original tags attached. Final sale items and personalized dresses cannot be returned. Please see our Returns Policy for complete details.<\/p>\n\n\n\n<p><strong>2. How long does shipping take?<\/strong><br>Delivery times vary by destination:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard Shipping: 10-20 business days<\/li>\n\n\n\n<li>Express Shipping: 5-10 business days<\/li>\n\n\n\n<li>Priority Shipping: 3-7 business days<br>Times are estimates from shipment date.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Do you ship internationally?<\/strong><br>Yes! We ship to over 150 countries worldwide. Some remote locations may have additional restrictions or surcharges.<\/p>\n\n\n\n<p><strong>4. What payment methods do you accept?<\/strong><br>We accept major credit cards (Visa, MasterCard, American Express), PayPal, and select local payment methods depending on your region.<\/p>\n\n\n\n<p><strong>5. How do I know my correct dress size?<\/strong><br>We provide detailed size charts for each dress style. Measure yourself and compare with our measurements for the best fit. If between sizes, we recommend sizing up.<\/p>\n\n\n\n<p><strong>6. Can I modify or cancel my order?<\/strong><br>You can request order modifications within 6 hours of placement. Contact us immediately at&nbsp;support@wahceyt.com. Changes cannot be guaranteed once order processing begins.<\/p>\n\n\n\n<p><strong>7. Are there any additional charges for international orders?<\/strong><br>International customers are responsible for all customs duties, import taxes, and related fees imposed by their country&#8217;s regulations.<\/p>\n\n\n\n<p><strong>8. How can I track my order?<\/strong><br>You&#8217;ll receive a tracking number via email once your order ships. Track your package through our website or the carrier&#8217;s platform.<\/p>\n\n\n\n<p><strong>9. What if my dress arrives damaged?<\/strong><br>Contact us within 48 hours of delivery with photos of the damage. We&#8217;ll arrange a free return and replacement or refund.<\/p>\n\n\n\n<p><strong>10. Do you offer exchanges?<\/strong><br>Yes, we offer size and color exchanges within 30 days, subject to availability. Contact customer service before returning your dress.<\/p>\n\n\n\n<p><strong>11. How do I care for my dress?<\/strong><br>Care instructions vary by fabric. Please check the specific care label in your dress. Generally, we recommend gentle washing and air drying to maintain quality.<\/p>\n\n\n\n<p><strong>12. Can I request a special size?<\/strong><br>Currently, we only offer the sizes listed on our website. However, our collection includes various fits and styles to suit different body types.<\/p>\n\n\n\n<p><strong>13. How do I contact customer service?<\/strong><br>Email us at&nbsp;support@wahceyt.com. We respond within 24 business hours, Monday through Friday, 9:00 AM to 6:00 PM HKT.<\/p>\n\n\n\n<p><strong>14. Are your dresses true to size?<\/strong><br>Our size charts are accurate, but fit may vary by style. Read product descriptions carefully and check customer reviews for guidance on specific dresses.<\/p>\n\n\n\n<p><strong>15. Do you have a physical store?<\/strong><br>We operate exclusively online through our global e-commerce platform, allowing us to offer competitive prices and worldwide shipping.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. What is your return policy?We offer a 30-day return policy for unworn dresses with original tags attached. 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